
Over the past half decade or so, you must have noticed the proliferation of “zero-tolerance” signs at businesses and government services. They quite rightly point out that abusive language; threats of violence; and actual violence will not be tolerated and will result in a cessation of services.
But why the recent proliferation? Are Australians becoming more abusive and aggressive? Are governments and corporations just becoming more protective and concerned about their staff?
Continue reading “Behind zero tolerance”